Whirlpool : WFW9550WW 4.4 cu. ft. Front...

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Comment on Whirlpool : WFW9550WW 4.4 cu. ft....

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  JustMe

  I've had this washer for less than ten months. Upon installation I was dismayed at how loud it is. Over the course of time it got louder and louder, it sounded like a plane trying to take off out of my laundry room. I finally called repair because obviously it isn't supposed to be like this. The repair man came out and said the inner and outer drum was broken. I asked how something like this could happen and he just shrugged his shoulders. I then waited to hear when I was 1) going to get this fixed or 2) (like the repairman said would most likely happen) I would get a replacement machine. I was already thinking the machine wasn't made to well by this point, I mean I use my washer several times a week, why the heck should it break down with normal use. I got a big surprise today when I called the repair company (no one called me like they said they would) they said I broke the drum and it voided the warranty! I was incredulous! How, I asked, to you come to that conclusion? She told me the repair man said I must have overloaded the machine which caused the drum to break! Again, incredulous! In the manual it specifically says NOT to overload or your clothes won't get clean! I HAVE NEVER OVERLOADED THIS PIECE OF JUNK MACHINE! NEVER! I am the "queen" of tiny loads of laundry, even towels, because I want them to be clean! The biggest load I ever washed was one set of kind sheets, but a machine has to be able to handle one measly king size bed sheet set! This is obviously a manufacturing defect that they are trying to shaft the consumer with! BEWARE DO NOT BUY THIS MACHINE! I plan on calling Maytag in the morning and also Lowe's where we bought this set of junk. I hope I get resolution, $800 for a piece of landfill junk! This should be criminal polluting our environment with junk large scale appliances! I don't even think it deserves one star.

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  Andrew Hood

  Called Whirlpool. They said I could buy extended warranty for $130 and apply it retroactively. This would allow me to get my washer fixed....wait for it...THREE months from now. Has anyone lived without washing their clothes for 3 months? Anyone? I think I will buy a different brand, ASAP!

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  samuel

  After one month the analog pressue switch failed (error F35). After one year, it failed again. This washer has a flaw and should be recalled.

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  I. Ondrasik "cd-one"

  My washer Whirlpool Duet WFW 9750 is one of the most expensive washers on market but the bearing broke one month after the warranty ended.It make horrible loud sound. I will fix it on my own if I get the parts but probably it'll will take me whole weekend . It is a big job. I just wached it on you tube. I will never buy this brand again. I'll get MIELE in future, I hope it'll last longer than this masterpiece. ZERO stars even the mashine is washing nicely.

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  walker

  Stay away from this one- I now have to search for a new washer after owning for only 2 years- 2 months out of warranty paid over $300 for first fix- F35, three months later, faced with over 1, 000 repair bill for new basket/tub/bearings...contacted whirpool will not own up to anything..shame on them...I will never buy WHIRLPOOL again

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  Jack M.

  November 2010. New machine. I really expected the Whirpool Duet Steam washer to wash my clothes like never before. What I found was that it does not put in enough water to clean the clothes. No matter what cycle is being used the water that shows in the tub is about 1 cup. Now how can one cup of water clean a load of clothes? The water level pressure switch should be programed to allow about 1 - 1 1/2 gallons more water to enter the tub so the clothes at least have something to slosh around in. Whirpool sent a repairman to change the water valves and pressure switch but to no avail. What kind of engineer thinks this way. Now I have to manually carry pots of water to add the proper amount of water to clean the clothes. Major problem here. WHITER WHITES cycle! How about GRAYER GRAYS!

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  Scarlet O "Puttin' in my 2 cents"

  I have a family of four and we do just the normal amount of laundry. We purchased a Whirlpool Duet 9150 5 years ago on sale for $989.00. Exactly 5 years later the CCU board and the Motorboard, and the motor blew up one evening while I was doing a load of wash. (We did not have a power surge.) It sounded like someone had put a handful of firecrackers in the washer. There were loud multiple explosions. It thought the glass was shattering, but the glass door was fine. The noise came from the electronic circuit boards. The repairman said the parts alone would cost over $600.00 plus labor and tax. A machine that cost well over $1000.00 should last more than 5 years before it blows up. My top load Maytag gave us 19 years with no repairs. Whirlpool only offers a one year warranty, so after only five years of service, I am once again shopping for a new washer. What a rip-off. I would definitely NOT recommend a Whirlpool Duet unless you like the looks of them and have lots of money to burn. Also, thr rubber lining easily gets a black mold unless you are very diligent to wipe away all mositure EVERY time you use the machine. AVOID this machine.

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  Tim

  Clearly a prevalent problem and design flaw, but Whirlpool refuses to acknowledge with a free replacement.

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  J. Pearson

  All I can say about Whirlpool's "technology marvels" is beware of the repair cost on these electronically controlled machines. I bought the top end front loader less than 3 years ago. It recently went on the blink requiring a service call. The diagnosis? The computer controller was burnt requiring a $300 repair. One month later a front panel board also burnt requiring another $300 repair. So in less than 3 years I have spent $600 to repair a $1000 machine. When you consider a purchase consider adding the "overly expensive" extended warranty, or better yet, just buy a basic "no frills" washer. Whirlpools technology leaves much to be desired and as we know, the shorter the life span, the more units they will sell. Never again Whirlpool! BTW, the repairman mentoned that most of his calls are for the newer type machines.