Whirlpool WTW5500XW 27 3.6 cu. Ft....

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Comment on Whirlpool WTW5500XW 27 3.6 cu. Ft....

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  john lancaster

  Terrible at washing and rinsing out residue. My dark clothes are ruined by soap residue and stains do not wash out. Very disappointed in washer and already upgraded 3 times to Cabrio. I should have stuck with agitator model. Don't buy this washer.

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  T. Pruett "AlleyCat"

  This washing machine was the biggest waste of money. It does not provide enough water to even completely cover the clothes. My nice black slacks come out of this washer covered in white soap spots...I use the HE detergent as directed. Those same black slacks came out with the hem ripped twice. The Cabrio wraps clothes around and twists them very tightly. I supposed if you bought a brand new pair of jeans and wanted the "destroyed" look then this washer is for you. I would give 0 stars if I could. Oh yeah...I almost forgot. I like to hang up most of my "good" clothes rather than risk shrinkage in the dryer. All of my clothes are so wrinkled after the beating they take in this washer. I have never seen clothes so wrinkled in my life. Before I purchased this washer last year I read the reviews and they seemed good. I wish now that I had waited a little while longer for more reviews and saved myself a whole lot of misery.

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  dwd "dwd"

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  neeseetee

  This washer disappoints. I have done laundry for 20 years in numerous homes - I've probably used ten different washing machines and I thought they were all the same. I HATE this one. I was excited to save time, energy, and water. First, I didn't realize that this washer does not allow you to SOAK. There is no way to override the cycles and fill your tub with water to soak stains. I'm finding it nearly impossible to get stains out now. It spins the quality right out of your clothes, leaving everything extremely wrinkled and stretched. When I called customer service about this, they told me I was supposed to be seperating everything into very specific load types...which kind of defeats the purpose of having a big tub. I am doing MORE loads than with my previous washer! (and if you get the matching dryer, it does NOT take the same amount of time as promised. In fact, I'm often having to run the dry cycle twice - and yes, it's installed properly.) If you are short, DO NOT purchase this machine as you will not be able to reach the bottom of the tub. I'm finding I have to set the extra rinse and/or wash things more than once, because clothes come out smelling dirty or not having the HE soap rinsed out completely. I am only using the LOW spin cycle otherwise the clothes are beat up - again defeating the purpose of a green machine, since it takes more to dry in the dryer. It's impossible to hang dry clothes out of this machine, unless you want to iron every item. When I talked to customer service, they basically said tough luck and that as the consumer "I should have done more research." Um, maybe you just shouldn't have built the piece of junk. NOT GREEN. Not worth the $$$.

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  lynnsnotes

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  mizzrizz "mizzrizz"

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  marmot

  I have had great experiences with Whirlpool products until purchasing this washer. With so little water being used and a three inch agitator it is almost impossible to expect this washer to move the clothes around enough to clean and rinse the clothes properly. I still have soap residue when I use half the recommended HE soap. I questioned the low water and non existant agitator before purchasing but the dealer assured me that it was the new technology and it worked great. I have already had to take the time for two service calls with no resolution and now they want to schedule a third. If you want a Whirlpool get a front loading Duet, stay away from this Cabrio top loading junk unless you want to spend a lot of time waiting for a service call and hours on the phone trying to resolve the issue.

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  John R Berard Jr

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  J. Rogers

  I was nervous buying a water saver machine. Most people wash on cold water if they want to save money, so a water saver does not really save all that much. It just forces you into colder and less water. But the clothing does come out cleaner. Perhaps because the newer mechanism pushes more cleaning water and soap through the clothing. Also the clothing gets less beat up and will last longer. So maybe there is some truth to the claims they are making. My wife just wanted the extra ease of putting comforters in the wash without having to wrap and stuff them around a big agitator. Then I noticed the reviews were better on this unit compared to the old fashion style washers. Whirlpool makes the Maytag that is almost identical and the reviews are even higher on that. Also in this price range this has got to be the best machine out there for your money. So buy American, keep Americans working and keep our money here in this Country. This is a good machine that is fully tested. If you have problems it is in your house, not in the washing machine itself. But I got a five year service plan for only $129, so I do not have to worry about that anyways. The fact that I could get a plan so cheap shows me this is a good product.